(4.8 / 5)8+ Ratings

Rappi Reviews

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Overall Rating

4.8

8 Reviews

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About Rappi

Rappi is a technology company that builds a marketplace to make local commerce thrive. It's an on-demand delivery service that operates in nine countries and has over 35 million active users. Rappi connects people and businesses through e-commerce solutions, offering a vast selection of products and services. Users can order anything from groceries to electronics, and Rappi will deliver it to their doorstep. This includes food from restaurants, items from supermarkets and pharmacies, and much more.

Rappi also provides opportunities for people to earn flexible income by becoming a Rappitendero, the company's delivery personnel. It helps restaurants and merchants grow and succeed by providing them with access to customers, logistics, business intelligence, payments, and financial tools.

Rappi is always on, catering to last-minute needs and scheduled orders alike. This round-the-clock service is particularly appealing to younger users who value instant gratification.

For the most accurate and up-to-date information, please visit the official Rappi website.

Payment Options Available

Credit/Debit Cards

PayPal

Rappi Pros & Cons

Pros:

Wide Range of Products and Services: Rappi offers a vast selection of products and services, including groceries, food from restaurants, items from supermarkets and pharmacies, and more.
Real-Time Tracking: The app features real-time tracking of deliveries, allowing users to know exactly when their order will arrive.
Personalized Recommendations: The app provides personalized recommendations based on the user's previous orders and preferences.
User-Friendly Interface: The app has a user-friendly interface that makes it easy for anyone with a smartphone to use.
Flexible Income Opportunities: Rappi creates opportunities for people to earn flexible income by becoming a Rappitendero, the company's delivery personnel.
24/7 Availability: Rappi is always on, catering to last-minute needs and scheduled orders alike.

Cons:

Poor Customer Service: Many users have reported issues with customer service, including unhelpful staff and a lack of response to complaints.
Unreliable App: The app has been described as unreliable, with some users experiencing malfunctions and difficulties with the app.
High Price Level: Consumers have noted that the price level of Rappi is high, which is a significant drawback for many users.
Fraud Concerns: There have been reports of fraudulent activities, such as unauthorized charges and difficulties in getting refunds.
Limited Payment Options: Some users have mentioned that Rappi does not accept certain payment methods, such as direct express debit cards.

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Rappi Customer Reviews (8)

Zak Lee

Verified Buyer

Aug 5, 2024

Herman Kyle

Verified Buyer

Aug 3, 2024

Keith Endicott

Verified Buyer

Aug 3, 2024

Alice Mills

Verified Buyer

Aug 2, 2024

Kimberly Hayward

Verified Buyer

Aug 1, 2024

Arthur Fitting

Verified Buyer

Jul 30, 2024

Inga Magnúsdóttir

Verified Buyer

Jul 30, 2024

Christopher Hutchinson

Verified Buyer

Jul 29, 2024

Rappi Customer’s Q&A

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Rappi Features and Benefits

Rappi is a popular on-demand delivery service that operates in Latin America. Here are some of the key features and benefits:

Wide Range of Products and Services: Rappi offers a vast selection of products and services. Users can order anything from groceries to electronics, and Rappi will deliver it to their doorstep. This includes food from restaurants, items from supermarkets and pharmacies, and much more.
Real-Time Tracking: Rappi features real-time tracking of deliveries. This allows users to know exactly when their order will arrive.
Personalized Recommendations: The app provides personalized recommendations based on the user's previous orders and preferences.
User-Friendly Interface: The app has a user-friendly interface that makes it easy for anyone with a smartphone to use.
Flexible Income Opportunities: Rappi creates opportunities for people to earn flexible income by becoming a Rappitendero, the company's delivery personnel.
Business Growth: Rappi helps restaurants and merchants grow and succeed by providing them with access to customers, logistics, business intelligence, payments, and financial tools.
24/7 Availability: Rappi is always on, catering to last-minute needs and scheduled orders alike. This round-the-clock service is particularly appealing to younger users who value instant gratification.

Remember, for the most accurate and up-to-date information, please visit the official Rappi website.

Rappi Pricing

Rappi offers different plans for its users. The Brands by Rappi offers three plans: Boost, Pro, and Enterprise. Each plan offers different features such as Brand Power Index, Maker/Brand Performance, Channel Performance, Category performance, Predictive performance, Demographics, Loyalty and Switching, Cross basket, Consumer clusters, User Journeys, Trade Marketing, Campaign Manager, Ads on Facebook and Google, and Product tests.

In addition, Rappi also offers a Prime membership. In Mexico, the cost of Rappi Prime is $109 per month. As of December 2022, the Prime Basic loyalty program in Ecuador had a monthly cost of almost six U.S. dollars, while the price per month was about 3.5 dollars in Colombia. Rappi also launched a Prime Plus membership that includes a subscription to HBO Max.

Please note that the pricing may vary depending on the region and the services you choose. For the most accurate and up-to-date information, please visit the official Rappi website.

Rappi FAQs

Rappi Alternatives

Based on the provided sources, here are the top alternatives to Rappi.com:

Olimpica.com - Offers a wide range of products including electronics, home appliances, and more, with a significant presence in Colombia.
Frisby.com.co - A professional food delivery platform that connects customers, stores, and couriers, popular in Colombia.
DIDI Food - A platform that supports multiple payment methods and offers a variety of restaurants and dishes, known for swift delivery.
Yummy.com - An online grocer that delivers orders in 30 minutes, offering a wide selection of grocery items.
GrandChef - A complete solution for restaurants and bars, allowing them to manage orders and sales through a dedicated app.
LocalExpress - A multi-channel eCommerce platform that connects customers via the web, iOS, and Android, optimizing delivery options.
CereKart - An on-demand delivery app that serves a broad audience and saves on labor costs, offering fully customized white-label solutions.
Glovo - A platform that delivers goods ranging from food to urban conveniences, enabling ordering, purchasing, and delivery.
ifood - A tech company focusing on digital commerce and delivery services, offering a platform for ordering food, supermarket goods, and pharmacy products.
Jüsto - A vertically integrated online grocery platform offering a wide range of products for home delivery, primarily targeting the electronic commerce industry.